For independent restaurants in New Zealand
Choose a plan based on your venue size, call volume, and operational complexity. No per-cover booking fees. No surprise call-centre charges. Exact New Zealand pricing is being finalised — book a demo and we'll walk you through the plan that fits.
Our pricing philosophy
The real comparison isn't software versus nothing. It's missed revenue, manual admin time, and the hidden cost of staff constantly being pulled onto the phone. Soulid is priced as a monthly operating decision, not a shiny add-on — and we write that on the tin.
One predictable number on the invoice. No per-cover booking fees. No per-minute call-centre surcharges on a busy Saturday.
Set against New Zealand labour costs and New Zealand call volumes — not currency-converted from an Australian list price with Australian economics.
Start with the Free 6 weeks trial with terms and conditions. You see the captured revenue, the operational lift, and the dashboard before a paid month begins.
Plans
Three clean tiers. Everything you need in the right tier, nothing you don't. Exact New Zealand pricing is being finalised — the tier names and inclusions below are final; we'll walk you through the number in a demo.
Single-location venues with lower to moderate call volume.
Single-location venues with heavier call traffic and more workflow complexity.
Restaurant groups running two to five locations.
Included in every plan
Some things ship on every tier because they're what makes Soulid actually work on a Friday night.
Plan chooser
Two questions get most venues to the right tier.
One venue → Starter or Growth. Two to five venues → Multi-Site. More than five → Talk to Sales; we'll scope it properly rather than stretching Multi-Site.
Manageable trickle on one venue → Starter. Heavy lunch-and-dinner spikes, reservations on top of orders, or more complex booking pressure → Growth. A pickup-led kitchen that gets hammered every Friday night belongs on Growth, not Starter.
We'd rather walk through your actual call volume and operating pattern with you than push the wrong tier. A 15-minute demo is enough to recommend the right plan.
ROI framing
It's missed revenue versus captured revenue. Manual admin time versus reclaimed service time. Staff constantly being pulled onto the phone versus staff staying on the floor. New Zealand pricing is set against local labour and revenue realities, not a straight currency conversion from Australia.
Over 8 weeks across two Sydney suburban venues, Soulid's first pilot showed:
Every venue's numbers are different. The shape is consistent: a few recovered bookings or pickup orders each week typically shifts how the monthly fee lands on the P&L. We won't invent an ROI for your venue — we'll sit with you and look at the real call volume in a demo. The first New Zealand case study will be published once local proof is approved.
Trial and setup
Free 6 weeks trial with terms and conditions. You see Soulid answering real calls for your venue before any paid month begins.
15-minute walkthrough of the flow on your existing phone number, plus a tailored plan recommendation.
Free 6 weeks trial with terms and conditions. Straightforward paperwork; no surprise add-ons hidden behind the next step.
We configure menu, hours, staff notification contacts, and printer integration, then run test calls with the team so the launch behaves like a real service.
Traffic flips on your existing number. Soulid answers from the next service. If a staged rollout is safer for your venue, we do that instead of forcing a neat but unrealistic timeline.
Pricing FAQ
We're finalising New Zealand pricing with our commercial team and don't want to publish a guessed number and then revise it. New Zealand pricing is set against local labour and revenue realities, not converted from Australia. The plan structure, inclusions, and trial terms above are final — book a demo and we'll walk you through the number for your venue size.
Free 6 weeks trial with terms and conditions. During the trial you get the full feature set of the plan you chose — call answering, orders, reservations, dashboard, and staff alerts. The terms and conditions document lays out fair-use limits, trial duration rules, and what happens at conversion; we send it before you sign.
No per-cover booking fees. No per-minute call-centre surcharges on busy nights. Soulid is flat monthly pricing by plan tier. If a venue is growing out of its tier, we move it up — no surprise invoice.
Every venue gets caller disclosure aligned to the New Zealand rollout, and the live addendum at /privacy/#new-zealand stays explicit about what is final and what is still awaiting legal sign-off. We don't invent legal wording to make the page look finished.
Yes. Most venues start on Starter and move to Growth as volume climbs, or start on Growth and add a second venue later that tips them into Multi-Site. Plan changes take effect from the next billing month.
Book a 15-minute demo and we'll walk you through the exact flow on your existing phone number.