For independent restaurants in Australia
Choose a plan based on your venue size, call volume, and operational complexity. No per-cover booking fees. No surprise call-centre charges. Exact Australian pricing is being finalised — book a demo and we'll walk you through the plan that fits.
Our pricing philosophy
The real comparison isn't software versus nothing. It's missed revenue, manual admin time, and the hidden cost of staff constantly being pulled onto the phone. Soulid is priced as a monthly operating decision, not a shiny add-on — and we write that on the tin.
One predictable number on the invoice. No per-cover booking fees. No per-minute call-centre surcharges on a busy Saturday.
Set against Australian labour costs and Australian call volumes — not converted from overseas tools with overseas economics.
Start with the Free 6 weeks trial with terms and conditions. You see the captured revenue, the operational lift, and the dashboard before a paid month begins.
Plans
Three clean tiers. Everything you need in the right tier, nothing you don't. Exact Australian pricing is being finalised — the tier names and inclusions below are final; we'll walk you through the number in a demo.
Single-location venues with lower to moderate call volume.
Single-location venues with heavier call traffic and more workflow complexity.
Restaurant groups running two to five locations.
Included in every plan
Some things ship on every tier because they're what makes Soulid actually work on a Friday night.
Plan chooser
Two questions get most venues to the right tier.
One venue → Starter or Growth. Two to five venues → Multi-Site. More than five → Talk to Sales; we'll scope it properly rather than stretching Multi-Site.
Manageable trickle on one venue → Starter. Heavy lunch-and-dinner spikes, reservations on top of orders, or overflow-queue flows → Growth. A pickup-led kitchen that hits 80+ inbound calls on a Friday → Growth, not Starter.
We'd rather walk through your actual call volume and operating pattern with you than push the wrong tier. A 15-minute demo is enough to recommend the right plan.
ROI framing
It's missed revenue versus captured revenue. Manual admin time versus reclaimed service time. Staff constantly being pulled onto the phone versus staff staying on the floor.
Our first deployed use case, across two Sydney suburban venues:
Every venue's numbers are different. The shape is consistent: a few recovered bookings or pickup orders each week typically shifts how the monthly fee lands on the P&L. We won't invent an ROI for your venue — we'll sit with you and look at the real call volume in a demo.
Trial and setup
Free 6 weeks trial with terms and conditions. You see Soulid answering real calls for your venue before any paid month begins.
15-minute walkthrough of the flow on your existing phone number, plus a tailored plan recommendation.
Free 6 weeks trial with terms and conditions. Straightforward paperwork; no credit card surprise at the end.
Seven to ten days to configure menu, hours, staff notification contacts, and printer integration, then run test calls with the team.
Traffic flips on your existing number. Soulid answers from the next service. A Soulid launch contact is on standby through week one.
Pricing FAQ
We're finalising Australian pricing with our commercial team and don't want to publish a guessed number and then revise it. The plan structure, inclusions, and trial terms above are final — book a demo and we'll walk you through the number for your venue size.
Free 6 weeks trial with terms and conditions. During the trial you get the full feature set of the plan you chose — call answering, orders, reservations, dashboard, and staff alerts. The terms and conditions document lays out fair-use limits, trial duration rules, and what happens at conversion; we send it before you sign.
No per-cover booking fees. No per-minute call-centre surcharges on busy nights. Soulid is flat monthly pricing by plan tier. If a venue is growing out of its tier, we move it up — no surprise invoice.
Not for the core flow. Soulid works with your existing phone number through call forwarding, and with your existing Wi-Fi or Bluetooth receipt printer for kitchen tickets. If your printer is older than a decade and needs replacing, we'll flag that as part of setup.
Yes. Most venues start on Starter and move to Growth as volume climbs, or start on Growth and add a second venue later that tips them into Multi-Site. Plan changes take effect from the next billing month.
Book a 15-minute demo and we'll walk you through the exact flow on your existing phone number.